User-friendly controls
Connect Shopify, WooCommerce or Xentral, enter your API key, done: your shop is live in the network in under 30 minutes.
Set up rules like “Free goodie from €50” or “Express only <1 kg” via drag & drop, live, without developers. That way, our warehouse adapts to your marketing calendar, not the other way around.
Automation & intelligence
Rule engine automation
Every order that enters ZenOS is checked in milliseconds: weight, destination country, service level, stock availability and your own rules from the Rule Builder. Based on that, the system automatically picks the hub that gets the shipment to the customer fastest and triggers picking – without anyone stepping in. 99% of all orders run completely touch-free. Your team only handles genuine exceptions, like an address change after ordering or a special request in B2B.
Forecasts & smart routing
Scaling is a planning problem. Our dashboard compares actual order volume with committed volumes daily and learns from every deviation. When the model detects an upcoming peak, it redistributes inventory proactively and routes volume to hubs with free capacity. That way, out-of-stocks and processing backlogs are avoided before they happen. At the same time, you see early which SKUs are running low and when you need to reorder – with enough lead time to keep your delivery times on track.
Growth insights
If you want to scale, you need to know where margin is lost. ZenOS shows you the metrics that matter in real time: pick rate and lead time per hub, return rate by product and reason, carrier performance against SLA, shipping cost per order and the impact of your marketing peaks on operations.
Instead of monthly spreadsheet reports, you get a live cockpit that tells you which products, markets and channels drive revenue and where you should adjust. Decisions are made based on real data – fast, verifiable and transparent for the whole team.
Speed & accuracy
Speed without errors is the real art of fulfillment. AutoStore® robots pick up to 800 units per hour at 99.97% accuracy – mis-shipments, re-shipments and the support effort that comes with them practically disappear.
The late cut-off at 7 pm means evening orders still leave the warehouse the same day and are delivered the next day in 95% of cases. That's faster than traditional express shipping and around 60% cheaper. Your customers get next-day delivery speed without you paying next-day delivery prices.
Elastic capacity & pay-per-use
No setup fees, no per-square-meter commitments: you only pay for occupied slots and scanned picks. That keeps your OPEX variable, even when campaigns take off at short notice
2,000+ trained staff on call. Black Friday orders go up tenfold? Our capacity scales overnight, with zero recruiting stress.
Robotics & automation
Packing is often the slowest and most expensive manual step in the warehouse. Our automated packing machine measures every order and cuts the box to the exact millimeter for its actual volume. That saves up to 58% in box volume, almost entirely eliminates fill material and reduces shipping weight, which shows up directly in your postage costs.
At the same time, throughput per hour goes up because no one has to pick box sizes or fill empty space anymore. Fewer touches, less material, lower cost per parcel.
Industry-specialized warehousing
A cosmetics brand needs different processes than a fashion label or a supplement manufacturer. That's why our warehouse is modular: you activate exactly the features your product range requires, from hanging garments and temperature-controlled zones to BBD and batch tracking.
Every module is integrated into ZenOS, so compliance and traceability run along without manual effort. When your range expands into a new category, you simply switch on the matching module.
Sustainable fulfillment
Scaling and responsibility aren't mutually exclusive. Our main hub runs on 100% green electricity, boxes and fill material come from FSC-certified and recycled sources, and with the green routing option you can choose climate-neutral shipping with all partner carriers and communicate it transparently to your customers.
For your brand, that means a credible sustainability promise that's kept day to day – and makes an impact with every additional order.
Locations across Europe in the key markets
A network instead of a warehouse: strategically located fulfillment hubs reach Europe's highest-spending regions in 1–2 days, backed by our Premium Partner Network running the same software and processes. Certified standards ensure every order delivers the same experience, no matter which hub it ships from. You decide which markets to stock in – you don't have to run any of it yourself.
Fulfillment Hubs
5 strategically located sites covering all key markets
99% coverage for next-day delivery across Germany
90% coverage for 2-day delivery across Central Europe
Zenfulfillment Premium Partner Network
Carefully selected partner fulfillment hubs that meet Zenfulfillment service standards
Advanced technology and proven processes ensure a consistently outstanding delivery experience
Global expansion
With us, crossing the EU border is a setting, not a project. Activate European Fulfillment Network mode and enter your IOSS ID, and you can sell worldwide within 24 hours.
If you ship from the central warehouse, ZenOS automatically generates the required customs and tax documents from your order data; if you store in the target market, customs disappears entirely. In both cases, you don't need an additional VAT registration per country. That way, you test a market with real orders before investing there.
Local delivery rates & no customs duties
Nothing kills an international conversion faster than unexpected fees at checkout or at the door. With in-region fulfillment, your products are already stored in the target market and delivered from there at domestic rates and without customs duties. Your customer in Warsaw or Manchester sees the same final price as a customer in Berlin and gets their parcel just as fast.
The result: higher conversion, fewer abandoned carts and a shopping experience that feels like a local shop in every market.
Premium carrier network
No carrier is the best everywhere. That's why ZenOS evaluates every shipment individually by price, transit time and CO₂ emissions and picks the optimal service from over 15 parcel carriers – from DHL GoGreen for climate-neutral standard shipping to DPD Food for chilled groceries.
For you, that means one contract, one invoice, one point of contact, with the performance of the entire market. If a carrier's performance drops on a route, the system steers against it without you having to step in.
Ready to unlock your full potential?
As a growth driver, we've significantly shaped the success of more than 500 leading ecommerce brands. Here are the next steps to get started with Zenfulfillment
1. Free audit
Our fulfillment experts analyze your current setup to develop a custom strategy that optimizes your delivery experience and helps you cut costs.
2. Your custom quote
Get transparent pricing tailored to your goals and requirements.
3. ZenOS Demo
See our technology in action and automate your logistics with our tailored solutions.
4. Warehouse visit
See our fulfillment hubs for yourself and meet the operations team.
Operational excellence meets modern software
– secure your competitive edge
Operational excellence meets modern software
– secure your competitive edge