Why the fastest-growing DTC brands choose Zenfulfillment

2. The top-rated fulfillment provider

Choosing the right fulfillment provider is hard. We have been there ourselves as decision-makers at large ecommerce shops. 

Our goal is to help our customers grow fast and keep their end customers happy.
We are especially proud when that earns us great reviews and long-term loyalty.

“You never get fired for choosing Zenfulfillment.” Inspired by a customer promise from computer giant IBM, which won over decision-makers at large companies, our ambition is to offer the market-leading, most recommended
ecommerce fulfillment. 

4. The Zenfulfillment Operating System – tailored to your needs

Connect your online store in just a few clicks and send your inventory to our fulfillment hubs.

Your products show up in real time in the dashboard. That keeps your inventory, open orders and returns under control.
When the last item of a SKU is in a checkout process, it is hidden from other orders. Overselling and unhappy customers are a thing of the past.

3% of addresses are entered incorrectly by customers, often causing delays or cancellations. Zenfulfillment’s address validation catches errors as they are typed and corrects them automatically – reliably and free of charge. 

6. Personal, dedicated customer service

You can reach our customer service all day by email, Slack or phone, in German or English. We resolve most requests in under 4 hours, so you get a solution exactly when you need it. Large customers also get a dedicated account manager.

All warehouse processes are run by our own staff. Only the close collaboration between our help center and our Zenfulfillment colleagues in the warehouse lets us deliver the excellent customer service our customers know us for.