Turn deliveries into repeat purchases
Tracking pages get opened 3.5 times per order on average – more than any marketing email. In your shipping portal, customers rate their delivery, fix address issues themselves and reach our dedicated Zenrush® support directly.
How your customers experience Zenrush®
From the tracking page to address correction to returns: everything that happens after the purchase, in one place and in your branding.
on one platform
that take the load off your customer support
for all Zenrush customers
Automate your returns handling and refund processes
Your customers can start the return and refund process on their own and track its current status at any time. Return labels are generated automatically and work with the carrier of your choice.
Self-service
Parcel investigations and carrier claims can be started directly in the platform. That not only boosts customer satisfaction, it also noticeably lightens the load on your customer service.
The entire returns process, in sync across all systems.
Priority customer service via live chat or phone. A direct line to our on-site Zenrush operations team.
“Zenfulfillment's automated refund feature takes a huge load off our team and gives our customers a seamless shopping experience. On top of that, we cut nearly 80% of inquiries about refund status.”
Delight customers where others lose them
48% of all undeliverable shipments are lost revenue. We proactively notify customers about returned-to-sender parcels, saving revenue that would otherwise have been refunded.
Let your customers trigger a reshipment at the push of a button – fully automated and in your branding.
Orders per year
Store Conversion Rate
Customer Retention
Average Order Value
Ready to unlock your full potential?
As a growth driver, we've played a significant part in the success of more than 500 leading ecommerce brands. Here are the next steps to get started with Zenfulfillment
1. Free audit
Our fulfillment experts analyze your current setup to build a custom strategy that improves your delivery experience and helps you cut costs.
2. Your quote
Get transparent pricing tailored to your goals and requirements.
3. ZenOS Demo
See our technology in action and automate your logistics with our tailored solutions.
4. Warehouse visit
See our fulfillment hubs for yourself and meet the operations team.
Operational excellence meets modern software
– Secure your competitive edge
Operational excellence meets modern software
– Secure your competitive edge