As Germany's leading e-commerce fulfillment provider, our goal is to deliver seamless, fast, and efficient solutions to online merchants. We optimize your business processes and help you scale efficiently. Our focus is providing fulfillment services in B2C e-commerce for online retailers of any size and industry.
With the latest technology and warehouse automation, an experienced team, and a multi-channel strategy, we can meet the needs of DTC brands and support you at every step of the process.

Costs associated with transport, transfer, preparation, and general handling of inventory.

A collection of programming commands and standards to connect online shops like Shopify, WooCommerce, or Shopware to a warehouse.

Inventory accuracy is determined by comparing the expected and actual quantity of stored products.

The order fulfillment process includes three steps: receipt, pick & pack, and shipping. Order fulfillment is a core task of 3PL service providers.

In fulfillment context, these are the stored products.

How accurately items are picked during order fulfillment compared to the order quantity.

The process of retrieving products from the warehouse and preparing them for shipping.

Logistics processes for handling products after the customer receives the order (e.g., returns management).

A code that identifies individual product groups for inventory tracking.

When two or more products are purchased together at a set price, often at a discounted rate.

Accepting orders even though the product is not available in the warehouse.

Products that are available for processing after deducting reserved quantities from pending orders.

Software that helps manage various warehouse operations efficiently and optimize processes.

For example, import fees charged for cross-border transport to foreign countries based on imported goods value.

In logistics, a company that helps online merchants outsource distribution, storage, and fulfillment. Learn more in our 3PL vs 4PL article.

4PL providers extend 3PL services by managing all supply chain steps and serving as the central contact for all parties. Often, operations are delegated to 3PL companies while 4PLs focus on software development. Learn more in our 3PL vs 4PL article.
Today, it's no longer enough to simply ship. Fast and reliable shipping are expected. Show your customers both in your shop and at checkout that they'll receive their package the next day.

Our core competency is providing automated, efficient fulfillment services and optimizing the "order experience." We offer a comprehensive range of services to ensure smooth and fast processing of your customers' orders.
The key question: Should you handle it yourself or outsource? In e-commerce, it's common to start by packing from your living room, garage, or hobby space—especially for new ventures and startups. That's typically how business begins. But as your company grows, you'll need to decide: build your own warehouse and logistics infrastructure, or hire a 3PL?

There are various factors to consider, especially if you want to succeed on online marketplaces. Customers prefer fast processing. With the rise in online purchases and growing demands on e-commerce fulfillment service providers, the 3PL market has evolved. In recent years, 3PL service offerings have expanded significantly. Innovative, customer-focused providers have entered the market.
There are many arguments against outsourcing, often tied to your business structure. But processes have changed. All online merchants benefit now. We'd even recommend outsourcing logistics to most e-commerce businesses—though we do offer this service ourselves. But form your own opinion.
Find more information in our article on logistics outsourcing













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