Clarity sells
Customers want to know when their parcel will arrive. Before they buy. Turn uncertainty into conversions by showing a reliable delivery date from the very first click – on your shop's product listing, product detail and checkout pages. That builds trust and leads to up to 30% fewer abandoned carts.
Next-day delivery is the market standard
Amazon Prime set the expectation, and your customers bring it to every shop they visit: Order today, delivered tomorrow. What used to be a premium feature is now the baseline. If you need two to five business days, you don't just lose the order – you lose the trust that the next purchase with you is a safe bet. As an independent brand, you no longer compete on your product alone. You compete on when it reaches your customer.
With Zenrush®, you get the infrastructure that used to be reserved for the biggest players: Order by 7 pm, delivered the next day, across Germany, with over 95% on-time delivery. That's made possible by fulfillment centers with guaranteed same-day processing up to cut-off, automated, robotics-supported processes and software that picks the fastest carrier for every shipment in real time. It all runs largely on the standard routes of DHL, Hermes and co. rather than express networks. That's why you get Prime speed at standard shipping costs – around 60% cheaper than express.
Speed drives satisfaction. Satisfaction drives repeat purchases.
The first delivery decides whether a new customer orders a second time. If the parcel arrives the next day, exactly when it was announced, your brand stays top of mind for all the right reasons. Delighted customers come back on their own – no retargeting ads, discount codes or reminder emails needed. With Zenrush, our customers see 23% more first-to-second orders and 29% higher customer retention. That lowers your acquisition costs and grows your customer lifetime value with every order.
Give shop visitors full transparency with the Zenrush snippet
Beat the average and offer your customers same-day shipping until 7 pm
Lightning-fast Next-Day Delivery lifts the rate at which visitors become customers
Impress your customers with proactive track & trace and a reliable delivery experience — every order
Grow trust in your brand and lift both repeat purchase rate and customer lifetime value
15% more revenue with later cut-off times
Most ecommerce orders happen in the evening – after work, on the couch. That's exactly when most shops have long passed their order cut-off. Anyone who reads “Ships in 2 to 3 business days” at 6 pm puts off the purchase or switches to Amazon. Every hour you push your cut-off back brings these customers back to checkout.
With Zenrush®, you move your order cut-off to when your customers actually buy: Orders placed by 7 pm leave the warehouse the same day and arrive the next day. That's made possible by guaranteed same-day processing up to cut-off, 6- to 7-day operations and software that picks the carrier with the best delivery time for each postcode area, for every shipment, in real time.
In your shop, the cut-off becomes a selling point. A live countdown shows visitors how much time they have left: “Order within the next 2 hours and 20 minutes for delivery tomorrow.” An undecided visitor becomes a customer who orders now instead of later. Our customers see up to 15% more revenue and 30% fewer abandoned carts as a result.
Zenrush® – Ordered today. Delivered tomorrow.
Zenrush® is more than a shipping option. It's a brand your customers already know from other shops and trust. The zenrush® logo at checkout instantly signals: this order will arrive reliably on the stated delivery day, no matter which shop I'm in. Just as PayPal stands for security at payment, zenrush® stands for reliability at delivery. That recognition works for you – without you having to build it.
for maximum trust
because trust sells
thanks to proactive communication and transparency
The Zenrush® Trust Badge with a guaranteed delivery promise – or your money back
Show your customers they can count on you. The Zenrush® Trust Badge at checkout guarantees delivery on the promised date – or we refund the shipping. That builds trust and measurably lowers the barrier to buy.
In your shop, everything runs through the Zenrush® snippet: delivery date and countdown appear automatically on the product page, in the cart and at checkout. After the purchase, the Zenrush® customer portal takes over, with tracking, support and returns handling in one place. Your customers get answers before they have to ask, and your customer service workload drops by up to 80%.
In ZenOS, you use Zenrush® as a marketing tool: free shipping for first-time buyers, as a reward for loyal customers or above a set cart value. Integration with Shopify, Shopware and all common shop systems runs via API and goes live in just a few days.
19% higher conversion rate with Zenrush®
The buying decision isn't made at checkout. It's made the moment a visitor sees the product and wonders whether it'll arrive in time. That's why zenrush® doesn't show the delivery promise only at the end, but everywhere customers weigh their options: on the product listing, the product detail page and in the cart. “Delivered tomorrow” next to the price answers the most important open question before it turns into doubt.
The effect is measurable. In A/B tests across more than 400,000 of our customers' orders, the conversion rate with Zenrush® rises by up to 19%. The reason is the reliability of the promise: it only appears when the item is actually in stock and next-day delivery is secured. Customers notice the difference between a vague “2 to 4 business days” and a concrete date they can rely on.
The impact goes beyond your shop. Merchants who promote next-day delivery in their ads achieve up to 34% higher ad conversion rates at up to 64% lower cost per click. Every marketing euro brings in more customers, and every customer brings in more revenue: with free zenrush® above a minimum order value, the average cart grows by up to 18%.
Transparent tracking: from order to delivery
The most common question in customer service is “Where's my parcel?”. With Zenrush®, nobody asks it anymore. Right after ordering, your customers get a link to their own tracking page at app.zenrush.com: order confirmed, handed over to the carrier, arrived at the distribution center, out for delivery and so on. Every step with a timestamp, every change in real time. On delivery day, customers see a specific time window, such as “Today 2:50 to 4:50 pm”, so they can plan instead of wait.
The tracking page runs under your brand and replaces the plain carrier view with an experience that fits your shop. Status updates go out proactively by email or SMS before customers ask. And if anything is still unclear, support and returns handling are available right on the same page. Your customers have one place for everything that happens after the purchase.
For you, that means fewer tickets, fewer follow-up questions and a customer service team that can focus on real issues. Our customers cut their shipping-related support requests by up to 80%. At the same time, satisfaction goes up: customers who always know where their parcel is rate the shop higher and are more likely to come back.
Smart automation and proactive communication. Solve problems before they happen!
Keep every logistics process in view with market-leading software
Connect to the leading marketplaces and shop/ERP systems
80% fewer inquiries through clear communication
Most ecommerce support tickets aren't caused by mistakes, but by missing information. An unclear delivery date, a delay without notice, a returns process nobody explains. zenrush® tackles exactly that: the system automatically detects exceptions such as a missed carrier pickup or an incorrect address and informs your customers before they notice themselves. Problems get solved before they become tickets.
You stay in full control. In ZenOS, you see open orders, shipping status, returns and inventory at a glance, and you manage campaigns, notifications and delivery options yourself. Connecting Shopify, WooCommerce, Amazon, Otto and all common ERP systems goes live in just a few days. The result: up to 80% fewer support requests about shipping, and a customer service team with time for the issues that really matter.
Rolling out Zenrush exceeded our expectations. The integration was incredibly fast and easy. Within minutes we had a delivery experience on par with Amazon. Since then we've seen more direct purchases with a higher conversion rate, save 15% on Amazon fees, and are growing CLV thanks to the new customer data.
