Optimized 3PL solutions for seamless order fulfillment

Every hour your team spends on boxes, carrier portals and stock lists is an hour missing from product, marketing and customers. Zenfulfillment® takes complete order fulfillment off your hands: receiving, storage, picking, packing, worldwide shipping and returns – all from one source, with processes that run daily for hundreds of DTC brands.

You keep full visibility of every order without running a warehouse yourself. Logistics goes from a constant operational headache to something that just works in the background.

+500 führende DTC Marken: Werde Teil einer Revolution

Accelerate your growth with our award-winning ecommerce fulfillment

Outsourcing is not a loss of control, but an upgrade. Instead of hiring staff, inventing processes and financing warehouse technology, you tap into a seasoned expert team, proven workflows and automation from day one – the kind no single brand could ever afford.

Your inventory syncs automatically with your shop, and every order is processed before you've even seen it. What would cost you months of build-up is standard with us: the foundation on which you scale revenue instead of infrastructure.

Marktplatz- und Shop-Integrationen mit Schaltern, u. a. Shopify und OTTO aktiv, WooCommerce und Amazon
Effortless integration

Connect with the leading marketplaces and shop/ERP systems

Full transparency & control

Keep track of all logistics processes with the market-leading software

Worldwide shipping

Ship with all leading carriers

Benefit from the Zenfulfillment® network

Beyond a certain volume, logistics becomes a growth lever – or a brake. We make sure it's the lever. Our performance metrics for lead time, picking accuracy and delivery rate are contractually guaranteed and reliably met, so you can make concrete delivery promises to your customers.

Established transport routes and framework agreements with parcel carriers cut your shipping costs well below what you could negotiate on your own. And with fulfillment hubs in multiple European markets, you place your inventory where your customers are: shorter routes, faster delivery, lower cost per parcel.

Your technology for omnichannel excellence

If you sell across your shop, marketplaces and social commerce at the same time, you need more than a warehouse: a control center. That's exactly what ZenOS is – developed in-house, not pieced together from off-the-shelf tools. Orders from all channels come together in one view, inventory is reconciled across channels in real time, shipping rules apply automatically, and every shipment is trackable until delivery.

Instead of switching between marketplace backends and spreadsheets, you manage your entire logistics from one interface. Full transparency, full control, all channels.

OMS // Order management

Get full transparency, filter by a range of parameters and take action directly in your ZenOS

IMS // Inventory management

All the key data on your inventory – no more out-of-stocks

WMS // Warehouse management

The link between your store and our fulfillment hubs

WES // Shipping system incl. tracking

Give your customers the best possible delivery experience with multi-carrier selection and end-to-end tracking

Save on shipping with smart carrier selection: Automated carrier selection finds the cheapest and fastest provider based on your criteria.
Full real-time overview: Thanks to automated warehousing and synchronized stock reconciliation, you always know which products are available.
Your industry, our expertise: We offer specialized solutions for your industry, e.g. food, fashion and cosmetics, as well as hazardous goods and duty-free goods, to meet all your requirements.
Maximum flexibility, minimal costs: You only pay for the space you actually need, thanks to our pay-per-use model.

Boost your revenue with Zenrush®

Customers don't compare you to other small shops, they compare you to AMZ. Zenrush® is your answer: next-day delivery for your own online shop, communicated right on the product page with an exact delivery date and 95% on-time reliability. Because Zenrush® runs on our standard network instead of expensive express services, it costs around 60% less than traditional express shipping.

The impact is measurable in conversion, basket value and repeat purchase rate – and in customers preferring to order directly from you rather than via the marketplace. A Prime experience, but on your domain and with your customer data.

Exact delivery date

Give your shop visitors full transparency with the Zenrush snippet

Late cut-off time

Beat the average and offer your customers same-day shipping until 7 pm

More sales

Lightning-fast next-day delivery increases the rate of visitors who become customers

A unique customer experience

Impress your customers with proactive track & trace and a reliable delivery experience - with every order

Build a loyal customer base

Build trust in your brand and boost your repeat purchase rate and customer lifetime value

Easy returns service: Let your customers create their returns conveniently, in a standardized way and on their own. That builds trust and makes the process fast, efficient and stress-free.
Secure shipping with automatic blocking: Protect yourself from unwanted orders from specific regions.
Automate marketing campaigns with ease: Boost your revenue by automatically adding free add-ons to orders.
More revenue with custom bundles: Create and manage flexible product bundles quickly and easily to offer your customers more.
Geöffneter bedruckter Versandkarton mit Aufreißstreifen

From parcel to brand experience

The parcel is the only physical touchpoint an online customer has with your brand. We make sure that moment lands. Whether a discreet standard box, printed branded packaging, color-matched fill material, stickers, greeting cards or inserts: you define the concept, we execute it consistently on every single order – even with ten thousand shipments in Black Friday week.

Through our framework agreements, you source materials without the minimum order quantities that usually kill custom unboxing. That turns a cost factor into customer loyalty that gets shared instead of ending up in the recycling bin.

Always by your side: your personal Customer Operations Manager

With us, you don't end up in an anonymous ticket system. From day one, you get a dedicated Customer Operations Manager who knows your brand, your products and your processes. They guide you through onboarding, plan the inventory transfer with you and make sure integrations and shipping rules run correctly from the start.

During the hypercare phase after go-live, our solutions engineering team is also on hand to resolve special cases directly. After that, your point of contact stays the same: for optimizations, peak planning and everything that comes up between order and delivery.

Logistikteam mit Schutzhelmen, daneben Onboarding-Schritte von Bedarfsanalyse bis Go-Live
Bears with Benefits
“With Zenrush, we match best-in-class shops like Amazon and Zalando and offer extremely reliable next-day delivery, something customers otherwise only know from Amazon Prime.”

Launching Zenrush exceeded our expectations. The integration was extremely fast and easy. Within minutes, we had a delivery experience comparable to Amazon. Since then, we've been getting more direct purchases with a higher conversion rate, saving 15% in Amazon fees and increasing our customers' CLV thanks to new customer data.
– Marlena Hien, Co-Founder Bears with Benefits

Geöffneter bears with benefits Versandkarton mit Vitamin-Gummidosen (Kids, Skin, Hair)

Ready to unlock your full potential?

As a growth driver, we've significantly shaped the success of more than 350 leading ecommerce brands. Here are the next steps to get started with Zenfulfillment

1. Free audit

Our fulfillment experts analyze your current setup to develop a custom strategy that optimizes your delivery experience and helps you cut costs.

Gesamtersparnis pro Monat: 3.614,50 €

2. Your custom quote

Get transparent pricing tailored to your goals and requirements.

Gesamtkosten je Bestellung: Trends für Wareneingang, Lagerung, Kommissionierung, Verpacken und Versand

3. ZenOS Demo

See our technology in action and automate your logistics with our tailored solutions.

ZenOS-Dashboard von Zenfulfillment mit GMV von €9.1 Mio, Wachstumskurve und Ländervergleich DE, FR, IT

4. Warehouse visit

See our fulfillment hubs for yourself and meet the operations team.

Fulfillment-Lager mit Lagerrobotern, Packstationen und Mitarbeitenden in Warnwesten

Operational excellence meets modern software
– secure your competitive edge

We democratize world-class logistics with next-day delivery for online retailers through a scalable end-to-end solution.
Robotics & AutoStore integration: Highly automated Pick & Pack with 99.97% picking accuracy. Rapid scale-up during peak periods and a low error rate
Logo von Zenrush®
Zenrush® next-day delivery experience: Prime-like shipping across Germany. Up to 95% delivery accuracy. Proven uplift: +20% conversion, +19% repeat purchases, +25% AOV
Multi-location fulfillment: 13 locations in DE, PL, UK, FR, ES & CZ. 1-2 day delivery to all key EU markets. Flexible resource planning with a pool of 5,000+ FTE

Operational excellence meets modern software
– secure your competitive edge

We democratize world-class logistics with next-day delivery for online retailers through a scalable end-to-end solution.
Robotics & AutoStore integration: Highly automated Pick & Pack with 99.97% picking accuracy. Rapid scale-up during peak periods and a low error rate
Logo von Zenrush®
Zenrush® next-day delivery experience: Prime-like shipping across Germany. Up to 95% delivery accuracy. Proven uplift: +20% conversion, +19% repeat purchases, +25% AOV
Multi-location fulfillment: 13 locations in DE, PL, UK, FR, ES & CZ. 1-2 day delivery to all key EU markets. Flexible resource planning with a pool of 5,000+ FTE